Project Management

 

Argosyan is a collaborative group of experienced ITeS (Information Technology Enabled Services) & IT (Information Technology) professionals, specializing in outsourcing. Argosyan Sourcing & Outsourcing is committed to high quality in the demanding marketplace of Business Process Outsourcing Services, Web applications, Software Development Products & Services.

 

We facilitate communication, performance, reporting and direct management at the call center site and provide hands-on representation on behalf of our corporate clients.

Argosyan provides expertise with all phases on your companys outsourcing initiative:

Documents the process Conducts review of internal and external processes

Gathers pertinent data

Evaluates key areas of leverage

Defines and understands work-flow

Implements and executes metric and capabilities assessments onshore, near shore or offshore

Performs the analysis

Works with your team during implementation and testing and after going live

Measures, monitors and optimizes requirements to achieve your business success

Argosyan Project Management process does meet customer specification we practitioners fix the problem by DMAIC

Define the project goals and the internal and external customer deliverables

Measure the process to determine current performance

Analyze and determine the root cause of the defects

Improve the process by eliminating defects

Control future process performance

If the client plans to develop a new product or process or if an existing product or process has been optimized and still doesn't meet the level of customer specification the quality team will use DMADV

Define the project goals and customer (internal and external) deliverables

Measure and determine customer needs and specifications

Analyze the process options to meet the customer needs

Design in detail the process to meet the customer needs

Verify the design performance and ability to meet customer needs